Vice President, Partner
Steve has dedicated his career to building high performing partnerships and teams that focus on results. His track record of business, financial and organizational performance has been key in expanding our company from the 3 original units to the over 90 units we have today. Steve’s 30 years of experience with YUM Brands/PepsiCo, education and six years of military service contribute to his unique ability to prioritize the greater good and long-term health of our company. He is a respected franchisee, Vice President of Hospitality Syracuse, Inc. and truly the heart and soul of our operations.
Director of Operations for HSI, HMI, HTI, Partner
Wahid has spent the last 27 years in food service with 23 of those as Multi Unit Manager and District Manager for Taco Bell Corp. As Director of Operations and Partner in Hospitality Syracuse, Inc., Hospitality Tennessee, Inc., and Hospitality Memphis, Inc. Wahid brings not only his tremendous skills as a Taco Bell operations expert, but also his background as an Electrical Engineer has proven invaluable in choosing and maintaining restaurant systems. Wahid also spent three years as an ad hoc member of the FRANMAC Technology Board.
Director of Operations HW, Partner
Walt has spent 44 years in the food industry, including the last 34 years in the Pizza Hut system. His background in fine dining and hotel management has been instrumental in bringing a customer service focus to our company. As Director of Operations and Partner in Hospitality West, Inc., Walt has built a very successful team member, winning numerous operations awards from Pizza Hut,LLC.
Tennessee Director of Operations, Partner
Matt joined our management team at the time of our acquisition of the Albany market. As Market Director for our Albany DMA, Matt draws on 20 years of experience with Taco Bell Corp. in the Northeast. His journey began as the youngest Market Training Manager in his region to be placed on the bench for promotion to Area Coach. From Area Coach, he moved on to Field Training Coach and then DMA Operations Leader accountable for 39 company units, 6 Area Coaches and support for 62 franchise locations. Matt has now been with HSI for seven years and has proven to be an extremely effective Market Manager.
Exceeding Your Expectations
The Hospitality Restaurant Group, LLC has earned its positive reputation because we go out of our way to provide truly exceptional service to each of our customers. Maintaining restaurants that are above brand standards is the main goal of our company. Our Leadership team grows and bases their success on promoting and motivating their teams from within.
As Controller, Diane has overseen the financial accounting, payroll, benefit administration and technology support for the Hospitality Restaurant Group, Inc. companies for almost 20 years. During this time, Diane has guided the company through several multi-unit acquisitions and numerous remodel and new build projects. Diane has spent her entire accounting career in the food industry! Before joining Hospitality Restaurant Group, Inc. she was Controller for a regional, multi-unit grocery store chain.
Syracuse Market Director
Tom has 38 years in the food service industry and seven years in management. He also has 30 years as a supervisor and 20 of those years he has been a District Manager. He has been accountable for up to 10 restaurants in the Syracuse area. He has a very high percentage of managers that have been promoted from within, as he has a strong belief in developing and promoting from within our organization. He has an educational background in computer programming.
Rochester Market Director
Dennis works with Owners, Area Coaches, and Restaurant Teams building great cultures that facilitate exceptional results. With a B.S. in Business Administration/Management, and 30 plus year’s real-life experience in Restaurant Management, he understands the importance of individuals and their influence on team results. Building knowledge, capability, integrity, and passion with individuals has rewarded him with personal success with HRG. He joined HRG as an Area Coach in 1998, bringing successful multi-unit experience to the team. Running A+ Operations resulted in Dennis being selected by the HRG Ownership Team to open their first 2 in 1 restaurant and KFC in Geneva, NY. Additional personal achievements include being twice awarded the coveted HRG Hospitality Award. When visiting Taco Bell his favorite meal is the Chicken Power Bowl.
Director of Marketing
Jessica brings more than 20 years of experience in marketing, public relations, and customer focused brand strategy. After graduating from Clarkson University with MBA she joined HRG in 2005. Since then she has successfully overseen many changes in the Marketing logistics for HRG and continues to learn and incorporate current trends in the quick service restaurant industry. She oversees all social media, website, national and local promotions and strategic local partnerships to ensure all initiatives continue to drive sales, brand awareness and provide a strong return on investment for Hospitality Restaurant Group.
Director of Development
Michael oversees new and existing restaurant development from potential location identification through construction and opening. Mike has over 25 years in retail, restaurant and entertainment industry, with over 20 years in commercial real estate development for local and nationally recognized organizations. Before joining HRG Mike spent 5 years in Real Estate site selection for Popeye's Chicken. Outside of work Mike likes to bowl, golf and attend sporting events and concerts.
Albany Market Director
Deb began her career with Pizza Hut Corporate in 1984 and joined HW in 1998. Deb's career started as a crew member and progressed as a Shift Manager, Assistant Manager, Restaurant General Manager and Training Manager to a very successful Area Coach for the past 22 years. She has accountability for up to 20 restaurants, including several different areas throughout Western NY. Deb brings her extensive hospitality skills, top notch training and interpersonal skills and tremendous enthusiasm to her new role with our Taco Bell brand. Deb is a proven leader who gets results.
Director of Human Resources
Joining HRG in 2006, Cindy has over 30 years experience in Human Resources. Cindy provides guidance and leadership to Area Coaches and Restaurant Managers. Her broad experience includes employees relations, benefits, talent acquisition, compensation and management. Cindy received her Bachelors Degree in Business Management from Columbia College. Cindy is a member of the Society for Human Resource Management (SHRM).